Pandemic Updates

Vaccine Clinics

O’Neill Healthcare is excited to announce we’re hosting more vaccine clinics at our facilities! Through the state’s program, we’re able to host multiple clinics at each location. All new staff and residents have the opportunity to be vaccinated, plus, any staff or residents who chose not to get the vaccine back in December have the option again. O’Neill Healthcare plans to administer as many vaccines as possible, including, but not limited to, the Johnson and Johnson vaccine that is recommended by the CDC. Read more here.

Visitation updates

Welcome back, family & friends! Thanks for your patience as we prepare a safe and easy way for you to visit.

Update to visitation on 4/22/21 In order to follow CMS’ COVID-19 prevention guidelines, please do not visit your loved one during mealtimes. Wearing masks and staying 6 feet apart is crucial to keeping each other safe, which cannot happen while your loved one is eating. 

Please do not visit between
11:30 am – 1:00 pm (Lunch)
4:30 pm – 6:00 pm (Dinner)

Thank you for your patience as we update our visitation policy. We appreciate everyone coming to visit their loved ones and hope to see you soon!

Visiting hours are between 9:30 am to 7 pm

To ensure everyone’s safety, the following procedures will be in effect.

1. Check-in at the front door & fill out the visitor screening sheet – view here

2. Wear a well-fitting mask the whole time and properly sanitize your hands

3. Maintain a safe 6-feet distance from staff, other residents, and other visitors

4. If your loved one is fully vaccinated, they can choose to have close contact with you

Visitation may be stopped if a resident or staff on the same wing as your loved one tests positive for Covid. We’ll be sure to keep you updated if this changes.

See you soon!

Below are the current number of COVID Cases at O’Neill Healthcare as of 09/16/2021

Facility Bay Village Fairview Park Lakewood Middleburg Heights North Olmsted North Ridgeville
Staff Covid-19 Cases 0 3 1 0 1 1
Resident Covid-19 Cases 0 3 0 0 0 0


For cumulative Covid-19 case information in Ohio’s long term care facilities, click here.

Safety is our number one priority and we follow guidance from the Ohio Department of Health (ODH), local Departments of Health as well as The Centers for Disease Control and Prevention (CDC). As the Covid-19 pandemic evolves, we are updating our actions, as necessary. This page will be updated with our latest case numbers and visiting procedure.

All our facilities have joined any vaccine program created by the state or federal agencies. We remain committed to vaccinating all our residents and staff to protect them from COVID-19. To read more, see our statement on Governor Mike DeWine’s Vaccine Maintenance Program.

Vaccine Rollout Information

Getting vaccinated for Covid-19 is crucial for the well-being of our staff, residents, and their families. We are confident that this vaccine is the first vital step in putting an end to the Covid-19 pandemic and sincerely urge all who are eligible to have the vaccine administered as soon as possible. To promote vaccine acceptance, we have created a short Q&A video with our one of our Medical Directors, Dr. Wolf. Watch as Dr. Wolf and David O’Neill, Director of Operations, answers questions from the O’Neill Healthcare staff about the Covid-19 Vaccine

Thanks to proper social distancing and the vaccine, these updates make us feel hopeful that we’ll be together soon! Do your part and continue to wear masks and practice social distancing. If you’re eligible, sign up to receive the vaccine. Check your eligibility and schedule your shot at 

Frequently Asked Questions (FAQ's)

Q: Does O’Neill Healthcare have an adequate supply of PPE.
A: Yes, we remain confident that the new and existing vendors we work with will be able to provide us with the appropriate PPE to keep our residents and staff safe.

Q: Is staff continually educated on limiting Covid-19 in our facilities and in their personal lives?
A: Yes, we provide routine mandatory in-servicing on each new policy and procedure established during the pandemic. Long standing policies, such as infection control and standard precautions, are reviewed at that time. We perform audits at our facilities to ensure that our policies, such as frequent hand washing and proper glove etiquette, are being followed. Non-medical masks are provided to our staff to wear when making essential trips outside their home.

Q: What additional cleaning measure has O’Neill Healthcare taken since the beginning of the Covid-19 Pandemic?
A: Since the beginning of April, O’Neill Healthcare has been partnering with new vendors to allow us to keep an adequate supply of PPE and cleaning chemicals. We added a new disinfectant that requires less of a dwell time (the time it takes to be effective) when cleaning surfaces and high touch areas. We have increased frequency of cleaning surfaces with disinfectants that kill Covid-19.

Q: How can I support the residents at O’Neill Healthcare?
A: Writing a letter to the residents, calling them on the phone, window visitors or scheduling a video chat with our Activities Departments are great ways to support our residents. We love hearing from you and cannot wait to see you! The CDC released a guide on how to support your loved one a Long-Term care facility and O’Neill Healthcare can support the types of communications listed. 

Q: How often do staff at O’Neill Healthcare get tested for Covid-19.
A: O’Neill Healthcare staff is tested twice a week in accordance with guidance from the CDC and the Ohio Department of Health. Updated 3/11/2021

Q: How do you ensure that staff are not sick.
A: Our staff has been thoroughly educated on stopping the spread of Covid-19, the easiest way to stop the spread is to stay home while sick, wash your hands and wear a mask at all times. Our staff and caregivers are screened at the beginning of every shift to stop potentially sick staff from spreading the virus.

Contact Us to Learn More