How O’Neill Healthcare is addressing the Covid-19 Pandemic




At O’Neill Healthcare, our facilities are exercising an abundance of caution and taking every step possible to protect our residents and staff. Safety is our number one priority and we follow guidance from the Ohio Department of Health (ODH), local Departments of Health as well as The Centers for Disease Control and Prevention (CDC). As the Covid-19 pandemic evolves, we are updating our actions, as necessary.


Our practices have shown that appropriate use of PPE, screening of staff, frequent monitoring of residents’ health, and testing of everyone has kept our Facilities relatively Covid-19 free and healthy.


Although our doors have been closed to visitors, O’Neill Healthcare has welcomed new admissions into our skilled nursing, assisted living, and memory support facilities with care and compassion. Please call (440) 808-5500 to find out more information, set up a virtual tour or schedule a visit with a loved one. 




A message from O’Neill Healthcare regarding the Holidays


Dear Families, O’Neill Healthcare understands the emotional burden of being isolated from loved ones over the holidays, but we must reiterate how important it is for your loved one to remain in our facilities during the pandemic. Our staff is consistently tested, right now twice a week, and our new admissions are tested before arrival. In addition to consistent testing, we work closely with local, Federal and State Health Departments to develop strong PPE, infection control, and monitoring policies. All of these measures help us slow the spread of the SARS-CoV-2 virus in our facilities. Each facility’s Activities staff is working hard to come up with ways to make this holiday feel as “normal” as possible. Please do not expose your loved one during this Holiday season and refer to this document by Center of Medicare and Medicaid (CMS) which provides insight and recommendations on staying safe during the pandemic. If you have any questions or concerns, please contact the facility’s Administrator.



Below are the current number of COVID Cases at O’Neill Healthcare as of 12/1/2020


FacilityBay VillageFairview ParkLakewoodNorth OlmstedNorth Ridgeville
# of Staff COVID Cases16512107
# of Resident COVID Cases57013180





Frequently Asked Questions (FAQ's)

Q: Does O’Neill Healthcare have an adequate supply of PPE.
A: Yes, we remain confident that the new and existing vendors we work with will be able to provide us with the appropriate PPE to keep our residents and staff safe. Our supply rooms are stocked!

Q: Is staff continually educated on limiting Covid-19 in our facilities and in their personal lives?
A: Yes, we provide routine mandatory in-servicing on each new policy and procedure established during the pandemic. Long standing policies, such as infection control and standard precautions, are reviewed at that time. We perform audits at our facilities to ensure that our policies, such as frequent hand washing and proper glove etiquette, are being followed. Non-medical masks are provided to our staff to wear when making essential trips outside their home. We continue to update our education material as our knowledge of the virus expands.

Q: What additional cleaning measure has O’Neill Healthcare taken since the beginning of the Covid-19 Pandemic?
A: Since the beginning of April, O’Neill Healthcare has been partnering with new vendors to allow us to keep an adequate supply of PPE and cleaning chemicals. We added a new disinfectant that requires less of a dwell time (the time it takes to be effective) when cleaning surfaces and high touch areas. We have increased frequency of cleaning surfaces with disinfectants that kill Covid-19.

Q: How can I support the residents at O’Neill Healthcare?
A: Writing a letter to the residents, calling them on the phone, window visitors or scheduling a video chat with our Activities Departments are great ways to support our residents. We love hearing from you and cannot wait to see you! The CDC released a guide on how to support your loved one a Long-Term care facility and O’Neill Healthcare can support the types of communications listed. 

Q: How often do staff at O’Neill Healthcare get tested for Covid-19.
A: O’Neill Healthcare staff is tested twice a week, at a minimum, in accordance with guidance from the CDC and the Ohio Department of Health. Updated 11/17/2020

Q: How do you ensure that staff are not sick.
A: Our staff has been thoroughly educated on stopping the spread of Covid-19, the easiest way to stop the spread is to stay home while sick, wash your hands and wear a mask at all times. Our staff and caregivers are screened at the beginning of every shift to stop potentially sick staff from spreading the virus.

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